Customer Liaison Officer / Housing Officer

Cornwall remote working covering a patch in the Cornwall areaDL and vehicle essential and 55p per mile paid

Temp initially 3 months but likely to be extended

My client a housing association, is looking for a Customer Liaison Officer to deliver the Customer Liaison Service for all their residents in defined customer areas, achieving positive oues for the organisation and customers.

You will be response for: Providing a visible, accessible face-to-face service to renting customers, homeowners and shared-owners and be the face of the client Set, co-ordinate, track, and ensurepletion of, actions with Estate Services, Asset Services, Specialist teams and others to get things done for customers which meet, or exceed customers expectations Maximise ie, and reduce debt, in defined customer areas.





Deliver an amazing lettings service which leaves customers feeling satisfied with Guinness from day one.

Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts.

Manage workload.

Service appointments booked by customers directly.

Organise and plan customer visits that respond to customer requests.

Attend and present cases at court and evictions.

To be considered for the role you will need: Robust resource and time management, and the ability to prioritise, delivering value for money.

Proven problem-solving and decision-making skills.

Resilient and able to deal with challenging situations and deliver sustainable oues.petencies.

Experience of working in the housing or property sector Please click apply now or contact me for information #4815109 - Lauren Fairweather

📌 Housing Officer (Smithers)
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📍 Smithers