Work Term: Temporary Work Language: English Hours: 30 to 40 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 1 year to less than 2 years Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems,



or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Employment terms options Early morning Evening Employment terms options Shift Flexible hours Morning Night On call To be determined Day Weekend Overtime required Overtime available Support for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Support for youths Provides awareness training to employees to create a welcoming work workplace for youth Support for mature workers Applies hiring policies that discourage age discrimination Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

📌 user support technician (Fort McMurray)
🏢 Stigg Security
📍 Fort McMurray