JOB DESCRIPTION Job Requirements With people at the heart of our success,NTT DATAis committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Its our belief in possibility that drives us, but its our people that make it happen.
AtNTT DATA, what you do matters. A Career atNTT DATAMeans: Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self.
Were committed to building a people-focused environment where you can shine, no matter who you are.
Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities.
Your ideas are embraced, impactful, and keep us agile.
Being part of a global PIONEER where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Position: Bilingual Technical Sales Specialist (English/French) Position Status: Remote - Full Time Hours of Work: Monday - Saturday 10:00am - 10:00pm EST Department: Outbound Sales Rate of Pay: $19.35-$20.35 CAD per hour + Commission (Ontario) $16.20 - $17.70 CAD per hour + Commission (Alberta & New Brunswick) This role is open to candidates located in Alberta, Ontario, and New Brunswick.
Position Overview: As aTechnical Sales Specialist, you will support our clients suite of products and services where applicable and provide product/service options that are tailored to the needs of the customer.
This team provides excellent service in connecting with customers, analyzing their needs, and offering customized solutions.
If you are someone who is agile, self-driven with robust communication skills, have a passionate for sales, easily builds rapport, deliver consistent results and is and is genuinely invested in helping others, you would be a great fit for our team! You are: Empathetic You are someone who is able to show understanding and relate to thecustomer.
Outgoing You are someone who is friendly andapproachable.
Patient You are someone who regardless of situation is able to support the customer in a tactful and effectivemanner.
Genuine You are someone who is authentic in your interaction withcustomers.
Motivated You are someone who is motivated to meet targets and excited to achieve salesmetrics.
Work Experience Responsibilities: Connect with customers fromcoast-to-coast.
Conduct outbound calls for customer retention, sales, andservices.
Promote and recommend the latest products and services to customers onoutbound salesqueues.
Manage call flows, provide first call resolution and satisfying customerexpectations.
Strive to understand the customers situation and recognize the customers needs while providing customizedsolutions.
Create a need by educating customers on product &services; andexecute business strategy that meets or exceeds financialobjectives.
Meeting key performance indicators Following upwith customers to ensure customer satisfaction and expanding salesopportunities.
Take accountability, and the appropriate action, toresolve customer issues efficiently and effectivelyas if they were yourown.
Accurately resolve customer questions with a high level of professionalism Accurately document customer interactions within the appropriate systems Communicate effectively to customers regarding account information, products, pricing, promotions, etc.
Maintain a high level of competition and productknowledge.
Maintain a high level ofconfidentiality.
Other job tasks as required.
Requirements: Experience in Customer Care, Retention, Inbound
Sales,or Outbound Sales is anasset. A flexible schedule (including evenings and weekends) An ability to build rapport withcustomers.
An ability to navigate multiple computersystems.
An ability to work in a target-drivenenvironment. A secure area to store company and customer relatedinformation.
Power outlets for both a PC and Monitor High Speed internet (10MB or greater) A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction.
This is important since you must be connected via Ethernet port and not by
Wi-Fi.
Apple or Android phone (not Mandatory) Inclusion.
Belonging.
Unleashing the power of being unique.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
AtNTT DATAwhat you do matters.
Because here YOU can.
📌 Remote Bilingual Technical Sales Specialist (French/English) (Calgary)
🏢 NTT
📍 Calgary