Elevate your career with Canadian North as a Customer Service Agent. This position in Norman Wells, NT, supports passenger services including check-ins, baggage processing, and customer inquiries.
In this energetic role, applicants will contribute to strengthening northern communities while honoring Indigenous cultures. The Customer Service Agent will manage essential tasks like processing reservations and assisting passengers with special needs. Ideal candidates should possess robust communication abilities and proficiency in the Sabre System, ensuring an excellent experience for travelers.
Key Responsibilities:
• Process passenger check-ins and manage baggage accurately
• Handle reservations and compute fares for flights




• Provide helpful information and respond to inquiries
• Assist passengers with mobility needs and special requests
• Conduct radio communications with aircraft as needed
Requirements:
• High school diploma or equivalent experience
• 1 year of customer service experience
• Proficient in Microsoft Office and Sabre System
• Bilingual in English/French or English/Inuktitut preferred
• Ability to work irregular hours and shifts
Bring your expertise in customer service and aviation to create memorable travel experiences at Canadian North.
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📌 Customer Service Agent At Canadian North Norman Wells
🏢 Canadian North
📍 Norman Wells