Lead a high-performing sales culture with Michaels in CAL-EAST HILLS, AB. Drive sales, enhance customer experiences, and support your team's growth in this agile retail environment.
As a Sales Manager at Michaels, you will champion solid sales performance while overseeing front-end and service operations. This role emphasizes key skills such as customer-focused coaching, sales strategy implementation, and adherence to brand standards. Your leadership will foster an engaging customer experience and ensure the team meets KPIs for sales and service excellence.
Key Responsibilities:
• Lead and manage adherence to Standard Operating Procedures.
• Coach team members on best-in-class customer experience.
• Provide Management on Duty coverage to maintain service standards.




• Promote Loyalty Rewards Program to increase customer retention.
• Drive operational excellence in products and events.
Requirements:
• 3+ years of retail leadership experience.
• Ability to stand for long periods and perform physical tasks.
• Solid focus on sales execution and customer interaction.
• Knowledge of POS and Self-Checkout systems.
• Skills in training and developing team members.
Elevate customer satisfaction and sales through effective leadership and operational management at Michaels.
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📌 Sales Manager At Michaels, Ab Calgary (Canada)
🏢 Michaels Stores
📍 Canada