Job Description What we offer: Pay incentives as well as monthly rewards & recognition programs Medical, dental and vision benefits Exciting vacation benefits, including a newly introduced Global Adaptable Benefits Policy.
Promote from within opportunities 80% of our frontline leaders began their careers at Sutherland as reps EAP & Health and Wellness programs including a personal trainerdedicated to Sutherland Qualifications Experience working in a customer service or contact center environment with a passion for providing an exceptional guest experience Experience with streaming to include basictroubleshooting skills, and demonstrated understanding of streaming services on phones, smart TVs, etc.
Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) Technical support experience Strong problem-diagnosis and problem-solving skills Multi-tasking skills, with the ability to use several applications simultaneously Experience working with CRM applications (preferred) Additional Information We will provide all equipment, but to be successful when working from home, you must have the following: Excellent Internet connectivity: Internet access speeds of 2 Mbps upload and 10 Mbps download the faster the better!