Position Summary: Responsible for the growth of the company by identifying current and future customer service requirements; conducting background research on clients and their businesses; selling exhibits; providing service and recommendations to all aspects of the account; ensuring that client expectations are met.

Key Responsibilities: Build Client Relationships Identifying future customer service requirements by establishing rapport with clients Developing a campaign strategy, preparing and presenting proposals, concepts, storyboards and other copy Selling exhibits, attending shows, supervising exhibit set ups as required Identifying new business opportunities Prospect for additional business through new and existing business Qualify leads Service Client Accounts Meeting with client to determine client objectives,



requirements and expectations Answering questions and requests Maintain regular communication with customers Providing client with recommendations and solutions Ensuring quality service delivery and skilled standards in a timely and cost efficient manner Maintain current and accurate database of clients Prepare Reports Collecting, analyzing and summarizing account information and trends Maintain funnel Complete necessary sales forms/DER sheets as related to process Prepare final client contract, obtain approvals and deposit Communication Leading internal pre and post sales meetings to ensure understanding of client and project needs Obtain client budget and design parametres and enter design/quote docket Interacting with company employees to share information for proposal generation, job costing and servicing clients Facilitate change orders/modifications as needed Follow-up on overdue receivables Chair sales function meetings Required Skills/Experience/Education: Previous experience in trade show industry Post-secondary education required, college degree in marketing, communication, public relations or a related discipline preferred Excellent organizational skills Minimum 3 years Account Management experience

📌 Account Executive (London)
🏢 Stevens E3
📍 London