Enhance customer experiences as a Service Coordinator at Hopewell Residential Management in Calgary on a temporary, full time basis for 6 months. Focus on effective communication and customer support while working with various stakeholders.
This position is pivotal in managing service requests from homeowners, collaborating with trades, and ensuring that customer service excellence is met. You will report to the Warranty Manager and assist in upholding Hopewell’s commitment to operational excellence. Your organizational skills and attention to detail will help maintain high standards in documentation and homeowner interactions.
Key Responsibilities:
• Interact with homeowners and provide timely support
• Coordinate with Service teams for effective resolutions




• Assist with documentation and distribution of service records
• Schedule inspections and maintain accurate databases
• Provide backup support to other coordinating staff
Requirements:
• Minimum of 1 year in residential industry experience
• Solid administrative and communication skills
• Proficiency in Microsoft Office and relevant database systems
• Previous customer care or coordination experience desired
• Knowledge of home warranty standards is a plus
Utilize your problem-solving and coordination skills to support homeowners with Hopewell's dedicated service approach.
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📌 Hopewell Service Coordinator Role Calgary
🏢 Hopewell Residential
📍 Calgary