03 Aug
|
Marqeta
|
Toronto
Join Marqeta as a Technical Success Manager, focusing on leading customer onboarding for our innovative payments platform. This role requires a blend of technical acumen, customer advocacy, and collaborative effort.As a Technical Success Manager on Marqeta’s Implementation team, you’ll play a key role in driving long-term client success. Your responsibilities will include guiding the technical onboarding of customers while developing a deep understanding of Marqeta’s products.
Your passion for building robust relationships and solving technical challenges will enhance our client engagement and implementation practices.Key Responsibilities:- Own the deployment of Marqeta’s standardized products- Act as technical authority for customer integrations- Create educational material and runbooks for clients- Facilitate internal communication of customer insights- Work closely with cross-functional teams for alignmentRequirements:- 5+ years in a technical role involving customer interaction- Strong skills in SQL, REST APIs, and problem-solving- Ability to manage implementation projects independently- Familiarity with SaaS or fintech onboarding processes- Relevant bachelor’s degree or equivalent experienceEnsure client success and satisfaction by leveraging your expertise with Marqeta’s technology and customer needs.#J-18808-Ljbffr
📌 Marqeta Technical Success Manager Role (Toronto)
🏢 Marqeta
📍 Toronto