Elevate sales performance and customer engagement as a Sales Manager at Michaels in Okotoks, AB. Manage store operations and cultivate a energetic selling culture.
In this key leadership role, you will drive solid sales results by ensuring compliance with company policies and maintaining high operational standards. You’ll coach your team to provide exceptional customer service, while monitoring sales goals and enhancing the in-store experience.
Key Responsibilities:
• Lead adherence to company policies and SOPs
• Champion Customer Experience and ART of Selling techniques
• Maintain Manager-on-Duty coverage with operational oversight
• Promote the Loyalty Rewards Program to boost customer retention
• Oversee custom framing and special in-store events
Requirements:
• Minimum of 3 years in retail leadership
• Proven track record in managing sales and services
• Robust ability to train, coach, and develop team members
• Capable of performing physical tasks and managing storework
• Availability for diverse shifts, including nights and weekends
Utilize your expertise in sales management at Michaels, enhancing customer interactions and operational excellence.
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