Take charge of customer satisfaction and operational excellence as Spa Manager at Wakefield Mill Hotel and Spa near Gatineau. Join a team that values motivation and teamwork.
The Wakefield Mill Hotel and Spa is looking for a bilingual Manager with a robust commitment to service. In this leadership role, you will oversee the daily aspects of the Spa Department, prioritizing customer experience and profitability strategies. You will guide your team to success while ensuring the spa remains a serene and well-maintained workplace.
Key Responsibilities:
• Manage daily operations of the Spa Department
• Ensure client experience excellence and facility upkeep
• Oversee scheduling and cleanliness protocols
• Set and monitor staff objectives and resources
• Adjust operations based on financial analysis
Requirements:
• Extensive management experience in a spa setting
• High school diploma or equivalent required
• Spa certification is a plus
• Excellent analytical and leadership skills
• Ability to handle complex situations effectively
Become a key player in delivering exceptional spa experiences at Wakefield Mill.
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