Elevate customer satisfaction as a Senior Customer Experience Associate at Scotiabank in Yellowknife, Northwest Territories. Your role will focus on delivering exceptional service while nurturing long-lasting relationships.
As a vital part of the Canadian Banking Branch Network, you'll act as a lobby leader, ensuring customers receive appropriate assistance. Your contributions will help achieve branch targets through fulfilling sales opportunities such as opening accounts and promoting digital banking solutions. Expect to thrive in a supportive team environment while using your solid customer service skills.
Key Responsibilities:
• Lead customer's lobby experience with personalized assistance
• Identify and fulfill simple sales prospects proactively




• Foster enduring relationships with clients for ongoing support
• Introduce customers to mobile banking applications
• Collaborate effectively to achieve branch performance targets
Requirements:
• Proven solid customer service skills
• Experience with simple sales and proactive marketing
• Technical expertise in digital banking solutions
• Previous banking experience is advantageous
• Availability for a flexible schedule
Become the trusted face of Scotiabank, guiding customers on their financial journeys.
J-18808-Ljbffr

📌 Customer Experience Associate In Yellowknife
🏢 Scotiabank
📍 Yellowknife