Join Energy Safety Canada as a Customer Service Representative in Nisku, Alberta. This role focuses on delivering outstanding support to stakeholders via phone, email, and in-person contact.
In this limited-term position, you will report to the Manager of Training Services and serve as the first point of contact for students, instructors, and clients. You'll utilize your communication skills to respond to inquiries effectively and process customer requests in line with established procedures and metrics.
Key Responsibilities:
• Answer customer inquiries in Contact Center environment
• Process requests while adhering to quality metrics
• Maintain customer data, including certification details




• Follow defined procedures for service improvements
• Engage in other supportive duties as required
Requirements:
• High school diploma or equivalent needed
• 6+ months in customer service or contact center role
• Proficient in MS Office and basic computer skills
• Robust interpersonal and customer service skills
• Ability to work in a quick-paced, high-volume workplace
Become a vital part of ensuring worker safety and promote exceptional service in this impactful role.
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📌 Customer Service Representative Nisku Ab
🏢 Energy Safety Canada
📍 Nisku