This role is responsible for executing sourcing and contracting initiatives end-to-end - from intake and strategy through negotiations, award, and contract execution - while partnering with Operations and Business stakeholders, Legal, Risk, and Finance to deliver strong commercial outcomes and manage risk.

In addition, this role contributes to continuous improvement across the Operations sourcing portfolio by providing benchmarking, analytics, and executive-ready materials that improve decision quality, cycle time, and consistency.
**Position Responsibilities:**
Collaborate and lead cross-functional teams to execute medium value/complexity sourcing projects and contracting efforts for Operations and IT categories (e.g.

Investment and Insurance software/platforms, Corporate real estate software and outsourced services, market data, BPO technology services, Print and post, as applicable).

Plan and execute renewals/amendments, including tracking key expirations and developing renewal workplans with stakeholders.

Develop PxQ baseline spend and contract analysis, determine sourcing strategy (competitive vs. single source), lead negotiations, and drive supplier selection recommendations.

Influence and shape business requirements needed to evaluate suppliers and enable timely, unified decisions.
**Commercial execution & contract negotiation**
Read, understand, and negotiate commercial terms in current contracts and proposals; coordinate with Legal/Risk/Finance SMEs to close key gaps and finalize contract documents.

Ensure initiatives are logged and progressed through Ivalua intake-to-contract workflow; coordinate required SMEs (e.g., VGM/VISM/Legal) to support risk and contracting steps.

Maintain clean deal documentation and workflow progression through procurement systems and CLM processes (including contract review/redlining practices in Sirion where applicable).
**Stakeholder management**
Manage relationships with key business partners and project owners to maintain momentum, surface blockers early, and ensure alignment on tradeoffs and approvals.
**Governance for procurement**
Support required governance inputs for technology purchases (e.g., architectural reviews/AI reviews and required pre-requisites where applicable) to ensure the deal can proceed through internal approvals and onboarding.
**Benchmarking, analytics, and business cases**
Conduct benchmarking and opportunity assessments to strengthen sourcing strategies and negotiation positions (e.g., rate/price benchmarking, deal structure options, value levers).

Provide business intelligence and insights to improve data-driven sourcing decisions and portfolio prioritization.
**Metrics, dashboards, and executive communications**
Define and track key performance metrics (pipeline, cycle time, sourcing outcomes) and develop dashboards or reporting views to support tower priorities.

Create executive-ready presentations that synthesize deal status, risks, tradeoffs, and opportunities for improvement.
**AI**




Contribute to AI-enabled procurement improvements that directly support sourcing execution - e.g., AI-assisted contract review/redlining, faster RFx drafting, improved spend/market intelligence, and workflow efficiency - by helping shape requirements, pilots, and adoption.
**Required Qualifications:**
5+ years of progressive experience in Financial Services, IT or BPO categories sourcing, procurement, vendor management, and/or consulting with direct responsibility for negotiations and contracting.

Demonstrated ability to lead cross-functional sourcing initiatives and influence stakeholders without direct authority.

Solid commercial and analytical skills (baseline and market analysis; building negotiation strategy and options).

Strong written/verbal communication skills and ability to produce executive-ready materials.

Working knowledge of procurement tools and workflows (intake-to-contract and contract lifecycle processes).

Advanced MS Excel / Power

Point skills; familiarity with Power BI or similar analytics tools is an asset.
**Preferred Qualifications:**
Prior experience in sourcing, strategy/management, consulting (or equivalent internal consulting/PMO experience).

Experience sourcing and negotiating software, platforms, market data services, and Business process outsourcing is considered an asset.

Post‑secondary degree in Business, Supply Chain, Finance, IT, or a related field or equivalent experience.
**When You Join Our Team:**
​We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor.

Para obtener más información acerca de nosotros, visite
http://www.manulife.com .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad.

Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas.

Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía,



religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo.

Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud.

Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes.

Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a
[email protected] .
**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$92,900.00 CAD - $142,900.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual.

El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación.

Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a
[email protected]
para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar.

También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera.

Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria.

Si se está postulando para este puesto en los EE. UU., póngase en contacto con
[email protected]
para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .

📌 Manager Sourcing (Waterloo)
🏢 Manulife
📍 Waterloo