Are you passionate about helping people and thrive in a fast-paced environment? We are looking for a friendly, organized, and customer-focused Automotive Service Advisor to join our team.
As the primary point of contact between customers and our service department, you will play a key role in delivering an outstanding service experience from start to finish. No previous automotive experience is required — we are willing to train the right candidate.
Position Overview
The Automotive Service Advisor is responsible for:
- Greeting customers and understanding their vehicle concerns
- Accurately documenting service and repair needs
- Communicating repair recommendations and timelines
- Preparing estimates and invoices
- Coordinating with technicians and parts suppliers
- Ordering parts and tracking repair progress
- Processing warranty claims
- Promoting shop specials, maintenance services, and roadside assistance programs
- Providing exceptional customer service throughout the repair process
What We’re Looking For
- Strong communication and interpersonal skills
- Excellent organization and multitasking abilities
- Positive attitude and professional appearance
- Customer service experience is considered an asset
- Ability to work in a team-oriented environment
- Computer and phone communication skills
- Previous automotive knowledge is not required
Why Join Our Team?
- Full-time position
- Supportive and professional work setting
- No weekends
- Training opportunities
- Competitive compensation based on experience
- Opportunity to make a difference in customers’ lives every day
If you enjoy helping people, staying organized, and being part of a positive team environment, we’d love to hear from you. Apply today!
Pay: $22.00-$35.00 per hour
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care