We're hiring a hands-on E-Commerce Account Manager to own day-to-day execution across Shopify, Meta Ads, and email/SMS marketing for a portfolio of clients.

This is not a strategy-only or relationship-only Account Manager role.

You'll be in the weeds on the storefront and marketing side: building and troubleshooting Shopify storefronts, managing live Meta Ads campaigns, and executing email/SMS flows, while also being the primary point of contact for your clients.

If your background is mostly overseeing campaigns or managing agency relationships rather than doing the hands-on work yourself, this role won't be the right fit — and that's okay. We'd rather be upfront about that now than waste your time or ours.

What You'll Own
Shopify (core requirement): Updating products, collections, pages, storefront content, and promotions; troubleshooting issues as they come up
Meta Ads (core requirement): Setting up, monitoring, and optimizing live ad campaigns for individual client accounts
Client communication: Serving as the daily point of contact for a portfolio of accounts, handling requests, questions, and updates
Email/SMS marketing: Building and executing campaigns in Klaviyo or a similar platform
Supporting work: Landing page tweaks, marketing copy,



coordinating with designers on creative deliverables

Must-Have Experience
1+ years of hands-on Shopify experience (you've personally made storefront changes and resolved issues, not just requested them)
1+ years of hands-on Meta Ads experience (you've built and optimized live campaigns yourself)
Experience in a client-facing role where you managed multiple accounts at once
Comfortable with a quick-paced, high-volume workload (this role involves juggling many client requests daily)
Klaviyo or similar email/SMS platform experience
Copywriting for ads, offers, or landing pages
Landing page CRO experience
Experience in a marketing agency setting specifically
This is a fast paced digital marketing agency. Being able to keep up and be confident in your work is imperative.

What Success Looks Like in 90 Days
Comfortably managing your assigned client portfolio with minimal oversight
Making Shopify updates independently and correctly
Actively monitoring and adjusting live Meta Ads campaigns
Clients feel heard, and requests get resolved quickly
Leading client on-boarding calls
$50,000-$70,000/year, based on experience
Performance-based bonuses and growth prospects
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📌 Customer Success Account Manager — Shopify & Meta Ads Mississauga
🏢 Scale My Meal Prep
📍 Mississauga