Join Cadogan Clinic as a Communications Coordinator, where you'll facilitate exceptional patient interactions in a vibrant Chelsea setting. Use your telephony skills to enhance our patients' experiences.
As a Communications Coordinator, you'll be integral to patient care and support. Your role involves managing inquiries, ensuring accurate information transfer, and providing administrative support across teams. Proactive and organized, you will improve patient satisfaction by being their initial point of contact.
Key Responsibilities:
• Manage incoming patient calls and queries
• Provide comprehensive guidance and support
• Distribute emails received from shared mailboxes
• Assist with telephone campaigns and outreach
• Collaborate with team members for effective service
Requirements:
• Robust active listening and telephony skills
• Proven customer service experience
• High attention to detail in administrative tasks
• Familiarity with computer applications and data entry
• Ability to work well in team settings
Utilize your passion for patient care and excellent communication skills to excel at Cadogan Clinic.
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