Become a key player in enhancing customer joy at Indigo. As a Customer Experience Representative, you will promote authentic experiences, supporting store operations and engaging customers directly on the floor.
At Indigo, we seek a dedicated representative to inspire customers and drive sales through storytelling and meaningful interactions. You will support daily operations, conduct inventory, and create an inviting atmosphere. Embrace our mission of enriching lives through books while fostering a vibrant customer-centric setting.
Key Responsibilities:
• Support daily store operations from 5 AM onwards
• Conduct inventory cycle counts and manage product returns
• Maintain merchandising standards for visual appeal
• Engage with customers,
sharing stories and product knowledge
• Foster a welcoming atmosphere for customers and employees
Requirements:
• Experience in specialty retail preferred but not mandatory
• Flexibility and adaptability in learning all store aspects
• Commitment to exceptional customer and employee experiences
• Ability to lift up to 40 pounds safely
• Bilingualism in French and English for Québec positions
Bring your passion for customer engagement and retail excellence to Indigo.
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