Become a key player in the City of Markham as a Customer Service Representative, delivering efficient support in the Contact Centre. This part-time role offers a energetic work setting focused on exceptional customer service.
In this vital role, you will serve as the first point of contact for various inquiries at the City of Markham. You'll handle transactions and inquiries efficiently, ensuring a high level of satisfaction. Your duties will require you to exhibit a strong understanding of city services, enabling you to assist residents and stakeholders effectively.
Key Responsibilities:
• Provide prompt assistance at the counter, via phone, or email
• Respond to inquiries related to City programs and services
• Process financial transactions accurately




• Attend to ongoing customer service quality improvement
• Support team collaboration and effective communication
Requirements:
• Minimum 2 years of customer service experience
• Knowledge of public sector services and contact centre operations
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Ability to work adaptable shifts, including evenings
Enhance customer satisfaction through effective service delivery while being a part of Markham's vibrant community.
J-18808-Ljbffr

📌 Customer Service Representative In Markham (Canada)
🏢 City of Markham
📍 Canada