Elevate customer experiences as a Service Advisor at OpenRoad Toyota Richmond. Leverage your automotive knowledge to handle inquiries, manage repair orders, and ensure customer satisfaction.
In this full time role, you will be a key player in customer service within the largest Toyota dealership in British Columbia. You'll handle customer concerns, document repair requests, and ensure timely communication on service progress. This position offers prospects for growth and skill development in a progressive work setting.
Key Responsibilities:
• Manage customer inquiries and vehicle concerns promptly
• Complete repair orders and necessary paperwork accurately
• Schedule service work and monitor repair timelines




• Suggest additional repairs based on service files
• Resolve customer complaints effectively for satisfaction
Requirements:
• Valid British Columbia driver's license with a clean record
• Knowledge of automotive equipment and repair procedures
• Experience in customer service techniques
• Ability to communicate effectively and work cooperatively
• Mandarin speaking skills are a tremendous asset
Your commitment to customer service will enhance the experience for OpenRoad Toyota customers in Richmond.
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📌 Service Advisor At Openroad Toyota Richmond (Canada)
🏢 OpenRoad Auto Group
📍 Canada