As a Service Supervisor, you will represent Toro Aluminum on job sites and home sites, acting as the face of our brand. You will supervise a team of Service Technicians, coordinate service activities, and ensure all work is completed safely, efficiently, and to the highest quality standards.
Key Responsibilities
Leadership & Supervision
Ensure technicians have the tools, equipment, and information needed to succeed.
Report on performance or operational concerns to management.
Health & Safety
Enforce compliance with the Occupational Health & Safety Act and company safety policies.
Technical Operations
Serve as the primary contact for homeowners and contractors, ensuring a positive service experience.
Coordinate service schedules to meet project deadlines and client expectations.
Maintain and service vehicles and equipment; restock supplies as needed.
Customer Service
Represent Toro Aluminum professionally in all interactions with clients and stakeholders.
Administrative Duties
Complete all required documentation, including timesheets, service reports, marked‑up drawings, inventory logs, and order forms.
Qualifications
Education & Licensing
Valid Class 5 Driver’s license required.
Experience
Experience in the construction industry or similar industry required.
Experience with window installation or service is an asset.
Proficient with power tools and comfortable working at heights.
Swing stage and suspended access certification is an asset.
Reliable, punctual, and able to thrive in a quick‑paced setting.
Demonstrated proficiency in computer applications, including Microsoft Office.
Compensation: $30.00 - $50.00 per hour, Tuesdays to Saturdays
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📌 Field Service Supervisor Glazing & Window Systems Port Coquitlam
🏢 Toro-Group-of-Companie
📍 Port Coquitlam
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