Enhance customer experience as a Service Advisor with The Liftsafe Group, centralizing communication, quoting, and order management. Your expertise will drive service efficiency and customer satisfaction.
As a Service Advisor, you will support the Field Services team by acting as the first contact for customer inquiries and managing the entire service process from quoting to invoicing. Your ability to communicate effectively with customers and technicians is essential for ensuring timely service delivery and addressing any issues. This role demands high accuracy and detail-oriented execution.
Key Responsibilities:
• Communicate actively with customers during repairs
• Provide accurate repair quotations upon inspection




• Maintain and update ERP system for order management
• Source parts and ensure procurement accuracy
• Collaborate with technicians for job completion
Requirements:
• Grade 12 diploma or equivalent
• Exceptional attention to detail
• Experience in a rapid-paced service setting
• Knowledge of the crane and lifting device sector
• Skilled at prioritizing multiple tasks
Leverage your skills in customer service and coordination as a dedicated Service Advisor at The Liftsafe Group.
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📌 Customer Focused Service Advisor Role Cambridge
🏢 Liftsafe Group of Companies
📍 Cambridge