Revolutionize client experiences as Vice President of Operations at Harris, focusing on AI transformation and operational excellence. Join a agile leadership team to drive strategic growth and enhance customer services.
As Vice President, you will oversee Operations and Customer Services, leading Qualified Services and Customer Support. Your extensive experience with enterprise clients and superb leadership skills will be essential in managing financial operations, including budgeting and forecasting. You will establish transparent objectives while nurturing relationships with key customers and ensuring optimum performance through KPIs and software solution delivery.
Key Responsibilities:
Supervise all operations within customer services department




Lead financial operations including budgeting and ROI
Set measurable objectives aligned with growth goals
Maintain relationships with enterprise customers
Ensure successful software solution delivery throughout lifecycle
Requirements:
Bachelor's in Business or relevant field
Over 5 years in service delivery with enterprise clients
3 years in a leadership role
Experience leveraging AI for operational transformation
Fluency in French and English for communication
Drive innovation and operational excellence as you lead transformative AI initiatives within Harris.
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📌 Vice President Operations Focused On Ai Quebec City
🏢 MediSolution
📍 Quebec City