Join The Brick as a Retail Customer Service Representative, focused on ensuring exceptional solutions for customers. This position combines problem-solving with a commitment to customer support.
In this vital role, you’ll directly impact customer satisfaction while working under the Operations Manager. Your responsibilities will include addressing inquiries and fostering loyalty through exceptional service. Flexibility and teamwork are essential for your success.
Key Responsibilities:
• Address customer inquiries with courteous solutions
• Follow up to understand customer needs
• Provide exceptional support to enhance loyalty
• Review order reports daily for accuracy
• Complete other assigned tasks as necessary
Requirements:
• Solid customer service orientation
• Ability to work collaboratively on a team
• High school diploma or equivalent
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office required
Contribute to The Brick’s mission of outstanding customer care and embrace your growth potential in this role.
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📌 Retail Customer Service Representative Role Windsor
🏢 The Brick Group
📍 Windsor