Become a vital part of Axiom Technologies as an IT Desktop Support Engineer. This part time role focuses on delivering onsite support to users in Toronto's desktop workplace.
We are seeking a detail-oriented engineer for Level 1 and Level 2 support, prioritizing customer satisfaction and technical resolution. You'll leverage Microsoft technologies and service management systems like ServiceNow to enhance operational efficiency. If you have a professional approach and strong communication skills, we want to hear from you!
Key Responsibilities:
• Provide effective Level 1 and Level 2 technical support
• Diagnose and resolve hardware and network issues
• Manage user accounts and configure devices
• Support Azure Active Directory and Microsoft 365 services
• Maintain records of incidents and IT procedures
Requirements:
• Diploma or Bachelor's in a relevant field
• Experience in enterprise-level desktop support
• Expertise in Microsoft Intune and Windows OS
• Strong troubleshooting and customer service skills
• Professional demeanor with ability to prioritize tasks
Elevate your IT support career at Axiom Technologies by applying your skills and knowledge in a rewarding setting!
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📌 Axiom Technologies It Desktop Support Engineer Toronto
🏢 Axiom Technologies
📍 Toronto
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