Elevate client relationships as the Director of Client Onboarding at CIBC in Vancouver. Lead a dedicated team to ensure professional onboarding and service for Commercial Banking clients.

In this senior leadership role, you will oversee client onboarding and service operations, ensuring the highest quality experience. You will manage and empower a skilled team dedicated to effective relationship management, cash management revenue, and project oversight.

A hybrid work workplace allows you to lead remotely while fostering client relationships in person.

Key Responsibilities:
Direct onboarding and service processes for commercial clients
Manage team performance and individual capability
Consult on cash management solutions and proposals




Collaborate with cross-functional teams for seamless service
Monitor operational metrics for continuous improvement

Requirements:
Minimum 5 years in relationship management and leadership
Robust client and relationship management skills
Proficient in Microsoft Office, especially Excel and Power Point
Bachelor’s degree in Business, Finance, or a related field
Experience with commercial clients and cash management

Drive impactful onboarding experiences while leading a capable team at CIBC.
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📌 Director Of Client Onboarding At Cibc Vancouver
🏢 Socket.dev
📍 Vancouver