Step into a crucial role with Transdev Canada as a Call Centre Casual Booking Agent in Cloverdale, BC. Ensure safety and productive communication while assisting drivers and passengers every day.
This role requires you to communicate effectively using various devices while managing bookings for transportation services. You'll be responsible for handling emergencies, utilizing the Trapeze PASS program, and assigning trips to routes. A robust focus on safety and customer service will define your interactions with drivers, staff, and passengers.
Key Responsibilities:
• Communicate with drivers and passengers via radio
• Assist in emergencies and vehicle malfunctions
• Utilize the Trapeze PASS program for bookings




• Track daily driver activities and trip assignments
• Process same-day trip changes and dispatch paperwork
Requirements:
• One year experience in dispatching or driving
• Robust knowledge of Vancouver area
• Effective English communication skills
• Ability to manage tasks in busy environments
• Flexibility for casual shifts and work schedules
Support Transdev Canada in delivering reliable mobility solutions to your community as a Call Centre Booking Agent.
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📌 Cloverdale Call Centre Booking Agent Surrey
🏢 Transdev Canada
📍 Surrey