Elevate your IT career with a Tier 1 IT Technician role at a growing Managed Service Provider in Abbotsford. This full time position focuses on technical support, system implementation, and delivering exceptional customer service.
In this hands-on role, you will be the first point of contact for clients in the Fraser Valley, managing tickets from start to finish. Responsibilities include assisting in implementing IT systems, documenting activities, and providing top-tier customer service. As part of a small company, you will tackle real technical challenges and engage in advanced projects.
Key Responsibilities:
• Provide technical support and customer service to clients
• Manage ticketing from first contact to resolution




• Assist in implementing IT systems and networks
• Document all support activities accurately
• Maintain robust communication with clients
Requirements:
• Diploma or degree in computing or related experience
• 1 year of IT support experience or relevant equivalent
• Solid problem-solving and communication skills
• Ability to lift 50 lbs and have reliable transportation
• Fluent in professional written and oral English
Leverage your IT skills while gaining practical experience in various technologies.
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📌 Tier 1 It Technician In Abbotsford
🏢 Koala Technology
📍 Abbotsford