Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
Answer written and oral inquiries
Co-ordinate special publicity events and promotions
Gather, research and prepare communications material
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Explain procedures, risks and perks to clients
Maintain and manage digital database
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Additional information
Security and safety
Criminal record check
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Attention to detail
Rapid-paced setting
Bending, crouching, kneeling
Repetitive tasks
📌 Customer Service Agent Mississauga
🏢 Price Group
📍 Mississauga
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