Job Description;

Electro Sonic Group has an exciting career opportunity for Customer Service Representative/Sales Support at our Burnaby, BC, Canada office reporting to Vancouver Branch Sales Manager. Experienced and enthusiastic support professionals encouraged to apply! Electro Sonic Group Inc., headquartered in Toronto, Ontario, Canada, is a leading full-service electronic and electrical component distributor and has been building partnerships with Canadian businesses for 65 years. We specialize in developing customized programs and services to suit our OEM and MRO customers' needs. Our commitment is to stock a complete range of components from the more than 200 world-class manufacturers we represent.

We’re seeking a candidate who is excited about the opportunity to make a difference as the company evolves and enhances our sales team by providing an excellent resource for sales office practices and improvement. In this job, you will be able to define and implement your own best practices as a sales office skilled, while working in conjunction with the Sales Branch Manager. As such, this position is ideal for an individual who is passionate about his/her office skills and finds considerable satisfaction with the job environment being more about “creating” vs. “maintaining”.

Responsibilities and Duties





This position includes the following duties;

- Support sales team and sales funnel.

- Solid understanding of the order cycles, open orders, and terminologies

- Monitor & update sales related reports

- Enter web orders and ISR orders

- Maintain special costs and MFR quotes

- Maintain support for branch operations

- Carry out and complete tasks assigned by the Manager

Qualifications and Skills

- Exemplifies our core values and competency

- Typing efficiently and accurately, with good speed

- Stay on given task, and learn from it, stay focused

- Self worker, yet asks the right person, questions, and is coach-able

- Excel efficiency, formulas, sorting, filtering, pivot tables (can learn), editing fields/columns

- Comfortable with Power Point and Word

- Able to learn new systems proficiently

- Willingness to go the extra mile to complete important tasks

- Maintain calmness under pressure

- Valid drivers license, car an asset when offsite VMI monitoring needs attention

- Able to lift 30 LBS

Benefits

To be reviewed after 3 months, however, in general, our company provides competitive and fairly comprehensive benefits, 7.5 hour work days, 8am - 4:30pm

Job Types: Full-time, Contract

Work Location: In person

📌 Customer Service Representative (CSR) /Sales Support (Canada)
🏢 Electro Sonic
📍 Canada