Business Analyst

Location: Toronto, ON

Onsite Flexibility: Hybrid onsite work at specific locations in the Greater Toronto and Hamilton Area (GTHA)

Contract Details

- Position Type: Contract
- Contract Duration: 6 months
- Pay Rate: C$50.00 C$60.00 / Hour (CAD)

Job Summary

The primary role will be to provide operational, administrative, and technical support for a large-scale SD-WAN deployment project, working closely with the Project Manager, telecommunications vendors, and field technicians to ensure successful network implementations across multiple sites.

Key Responsibilities

- Support the SD-WAN Project Manager in coordinating project activities, schedules, and deployment milestones.
- Coordinate site surveys, equipment relocations, and installation activities with telecommunications providers (Bell and Rogers) and ITFS field technicians.
- Contact Bell and Rogers technicians to confirm installation dates and times, coordinate scheduling with ITFS technicians, and provide technician contact information to facilitate successful site installations.
- Maintain and update project documentation, including installation master lists, circuit details, and other project tracking records.
- Develop, maintain, and enhance Power BI dashboards to provide project status reporting and progress tracking.
- Troubleshoot site-specific deployment and connectivity issues, identify root causes, and engage the appropriate internal teams, vendors, or service providers for resolution.
- Act as a liaison between project stakeholders, vendors, and technical teams to facilitate communication and issue resolution.
- Track and manage circuit information, installation schedules, and deployment dependencies to support timely project delivery.




- Provide regular status updates and reporting to project leadership and stakeholders.
- Pending availability, support other projects in the Technology Planning team portfolio.

Required Skills

- Excellent communication and organizational skills
- Intermediate to advanced experience with Microsoft suite of products (MS Office, Power BI, etc.)
- Managing stakeholders and managing vendor technicians

Required Experience

- 3 5 years of hands-on network experience
- 3 5 years of intermediate to advanced experience with Microsoft suite of products (MS Office, Power BI, etc.)
- Experience working with telecommunications providers (Bell and Rogers) and ITFS field technicians
- Project management coordination tracking issues, opening/changing records
- Excellent communication skills working with vendor management and technical SMEs

Nice-to-Have Experience

- Public sector experience

About the Client

This client is a sustainability-focused organization delivering integrated transit solutions to enrich regional prosperity. Operating across the Greater Toronto and Hamilton Area, the organization employs project managers, business analysts, IT professionals, and technical specialists who collaborate to support large-scale infrastructure and technology initiatives.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-10432 Industry: Data & Analytics

#LI-Hybrid #LI-GTT #gttca

📌 Business Analyst (Canada)
🏢 GTT
📍 Canada