user support technician
Employer: CYBERMETEORS

Job details

Location: Edmonton , AB T6E 5P4

Work location: On site

Salary: $ 37.50 HOUR hourly / 32 to 35 hours per week

Terms of employment: Permanent employment Full time

Starts: as soon as possible

Vacancies: 2 vacancies

Source: Job Bank #3635081

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience
1 year to less than 2 years

Languages
English

Work setting

Relocation costs not covered by employer

Willing to relocate

Responsibilities

Respond to users experiencing difficulties with computer

Consult user guides, technical manuals and other documents to research and implement solutions

Provide advice and training to users in response to identified difficulties

Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Participate in the redesign of applications and other software

Supervise other technical support workers in this group

Provide business systems,



network and Internet support to users in response to identified difficulties

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Computer and technology knowledge

MS Office

MS Windows

Security and safety

Basic security clearance

Transportation/travel information

Own transportation

Work conditions and physical capabilities

Quick-paced environment

Repetitive tasks

Attention to detail

Personal suitability

Efficient interpersonal skills

Excellent oral communication

Organized

Team player

Ability to multitask

Time management

Honesty

Eligibility

a Canadian citizen

a permanent resident of Canada

a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until
2026-08-20

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📌 user support technician (Alberta)
🏢 CYBERMETEORS
📍 Alberta