Job Description
About Design at RBC
Our goal is to become our industry's leader in exceptional digital experiences. To get there, we’re putting strategy, research, design principles, and technical innovation at the centre of everything we do. But we need exceptional digital professionals, like you, to bring our process to life.

What is the opportunity?
We want every point of contact with our RBC clients to feel important to them. That's where you come in. Design leads shape the products we create through each of our digital products. As people managers, they guide designers on their team to create exceptional experiences. As a leader, you will make decisions to empower your team to make work efficient, effective and enjoyable. You will provide thought leadership in order to stand-up a high-performing product design team, operationalize and organize the team within an Agile framework in a scrum or lean UX model. You will optimize the effectiveness of the design team over time within a collaborative, cross-functional, matrixed enterprise environment. Thriving in a fast paced and dynamic environment, you will oversee multiple projects at a time.

What will you do?
Product Design Strategy & Delivery

Lead multiple teams and squads across a journey and/or within a line of business

Provide product design direction & oversight to ensure craft excellence and consistency aligned to design platform guidelines

Participate in product roadmapping, big room and quarterly planning in alignment with business and product OKRs

Formulate and validate design hypotheses through iterative releases of MVP to align business objectives with customer needs

Align to Agile methodology and promote a test-and-learn approach to build, deliver and refine the right products for the right audiences in the right ways

Collaboration & Partnerships

Represent the Digital Product Design practice at a leadership level within cross-functional product teams and with critical senior and executive-level stakeholders

Work at the front line to position the design practice as a trusted business partner that provides measurable business value

Facilitate demos, presentations, workshops and stakeholdering sessions with all partners, including business, product, technology, risk, legal, etc. around product objectives and priorities

Empower teams to succeed with a shared vision; delegating authority,



and removing obstacles that hinder progress

People Management

Establish cadence for regular check-ins and empower your team to manage the day to day tasks, checking in often enough to ensure they are on track to deliver value against our business objectives without micro-managing

Provide career, leadership development, coaching and guidance through recurring team and one-on-one check-ins. Manage, mentor, motivate, lead and inspire the team to constantly deliver excellence in performance and in behaviours aligned with the Leadership Model

Build the capability of designers across the Digital Design team by providing open and candid feedback, direction, and coaching

Aid in the sourcing, recruiting, hiring and retaining of high performing talent

What do you need to succeed?
Must-have

BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field with at least 10 years of experience as a designer

A minimum of 3-5 years’ experience leading teams and complex digital projects

Experience working in an Agile delivery framework in a Scrum or Lean UX model

Experience dealing with specific challenges of a matrixed enterprise environment

Project management skills to plan, analyse resources in order to meet delivery requirements

Experience coaching and mentoring team members

Nice to have

MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field

Industry experience with Financial Institutions

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.





A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

A world-class training program in financial services

Flexible work/life balance options

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Job Skills
Commercial Acumen, Content Strategy Development, Decision Making, Product Development Methodology, Product Services, User Experience (UX) Design, User Experience (UX) Research, User Interface (UI) Design

Additional Job Details
Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-06-17

Application Deadline: 2026-07-01

Note: *Applications will be accepted until 11:59 PM on the day prior to the application deadline date above*

Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a recent future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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