About The Company
WestJet is a leading Canadian airline renowned for delivering exceptional travel experiences and innovative aviation solutions. With a strong commitment to safety, customer satisfaction, and operational excellence, WestJet has established itself as a trusted name in the airline industry. The company prides itself on fostering a dynamic and inclusive work environment that encourages collaboration, growth, and innovation. As part of its ongoing commitment to technological advancement and operational efficiency, WestJet continuously invests in state-of-the-art systems and talented professionals dedicated to maintaining its high standards of service and quality.
About The Role
WestJet is seeking an experienced Intermediate Quality Assurance Analyst to join our IT-Airport Solutions Delivery team. This role is pivotal in ensuring the quality and reliability of our airport systems, supporting the seamless operation of our services. The ideal candidate will demonstrate a high standard of excellence, enjoy tackling complex challenges, and be results-driven. This position requires in-person collaboration up to five days a week, with the possibility of adjustments based on business needs. The successful candidate will work closely with cross-functional teams, including product managers, developers, and stakeholders, to develop, execute, and refine testing strategies that uphold the company's quality standards.
The Intermediate QA Analyst will take ownership of quality tasks related to various projects, products, and systems within WestJet's airport platform. Responsibilities include test case development, test execution, defect management, and automation strategy implementation. The role emphasizes continuous improvement of testing processes, automation initiatives, and fostering a culture of quality within the broader QMO team. Preference will be given to candidates based in Calgary, reflecting our commitment to local talent and community engagement.
Qualifications
Completed post-secondary education in a relevant field
3-5 years of Quality Assurance experience in a technology environment
Proficiency with Azure DevOps Test Plans, pipelines, and release management
Hands-on experience with Agile software development methodologies
Strong understanding of software QA practices across different development models
Proven ability to create clear documentation including test strategies, plans, test cases, and defect reports
Experience scripting and maintaining automated tests using tools such as ReadyAPI, Postman, Selenium, Cypress, or Playwright
Knowledge of automation strategies targeting multiple application layers and testing types
Excellent verbal and written communication skills
Strong analytical, problem-solving, and team collaboration skillsExperience with SQL querying in relational databases like Oracle or MS SQL Server
Familiarity with Sabre tools such as Interact is an asset
Experience analyzing and estimating project quality needs, risk mitigation, and reporting
Airline domain experience is preferred but not mandatory
Responsibilities
Collaborate with senior QA, product, engineering, and stakeholder teams to ensure quality deliverables
Maintain a positive and proactive attitude to foster team cohesion and effectiveness
Share knowledge through pairing, documentation, and presentations to empower team members
Stay current with industry best practices by attending workshops, conferences, and reviewing professional publications
Work effectively with Product Managers, Product Owners,
Business Analysts, Developers, and integration partners
Perform various testing types including functional, integration, regression, system, compatibility, performance, security, failover, and recovery testing
Assist in project, release, and sprint planning to develop comprehensive test strategies and plans
Develop and execute detailed test cases aligned with business quality requirements
Identify, script, and utilize appropriate testing techniques, including manual and automated testing approaches
Manage defects through identification, prioritization, logging, tracking, and triaging
Facilitate testing activities within a community development model, promoting continuous improvement
Evaluate testing results, document findings, and communicate effectively with stakeholders to inform project decisions
Other duties as assigned to support the overall quality assurance objectives
Benefits
Engage in a fun and collaborative work culture focused on mutual success
Travel privileges for employees and their families from the start date
Access to flexible savings and benefits programs tailored to individual needs
Opportunities for professional development and continuous learning
Inclusive work environment committed to diversity, equity, and inclusion
Equal Opportunity
WestJet is an equal opportunity employer committed to creating an inclusive setting for all employees. We welcome applicants from diverse backgrounds and experiences. Our hiring process is designed to be accessible and equitable, and accommodations are available upon request. If you require any assistance during the application process, please contact our Talent Acquisition team at
[email protected]. We encourage all qualified candidates to apply and look forward to welcoming individuals who are passionate about contributing to our company's success.
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📌 QA Analyst, Intermediate (Alberta)
🏢 Socket.dev
📍 Alberta