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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.
Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,
Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.
Accounts Receivable Administrator 164940
Accounts Receivable Administrator (Contract, 12 months)
This position has direct responsibility and accountability for the Accounts Receivable Administrator function.
Responsibilities:
Collection calls and/or correspondence with customers, with special emphasis ondelinquent accounts and DSO results
Resolving collection issues, processing customer credit memos, reviewing account adjustments, resolving client accounts discrepancies, billing and short payment issues, verifying discrepancies by and resolve clients’ billing issues




Monitoring and maintenance of complete AR portfolio
Recent account setup
Monitor customer credit terms
Establish and track customer payment plans
Managing COD accounts
Monitoring and releasing of held orders and monitoring, processing and reconciliations of all incoming cheque, wire, EFT and Credit Card payments, ensuring accuracy of all cash applications and preparing bank deposits
Positive and collaborative interaction with external and internal customers
Enlisting the efforts of sales and senior management when necessary to accelerate the collection process.
Preparation of various AR reporting for Finance Manager or Director of Finance, including Monthly statements run and mailing
Assisting and occasional backup to the Sales Analyst & Customer Loyalty function and participation in team planning meetings
More about you:
Experience in Accounts Receivable administration and collections with some accounting background
Knowledge of billing and Collections procedures
Commitment to excellent customer service
Valuable working knowledge of Excel, Word, Outlook and SAP
Strong attention to detail, goal oriented with strong ethics
Excellent written and verbal communication abilities
Ability to work in a team environment




Ability to prioritize and manage multiple responsibilities
What we offer:
Exciting and challenging work environment
Collaborative culture
Opportunities for continuous self-improvement
Opportunities for flexible hybrid model work environment
A company that values diversity and inclusion
Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
Mentorship program and career development plans
This role's pay range is between:$60,800/yr - $65,000/yr.
Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.
How we work:
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.
Sonova is an equal opportunity employer We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guaranteeevery person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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📌 Accounts Receivable Administrator (Ontario)
🏢 Sonova Group
📍 Ontario