We have a fantastic career opportunity at Westwood Hills Animal Hospital! We are looking for an experienced and dynamic Client Care Specialist to join our hospital. We are a rapid-paced clinic with a large client base and a fantastic team. This is a perfect opportunity to work in a challenging yet supportive environment.

Job Responsibilities

Client Care Specialist

- Communicate with clients
- Billing and relaying information to clients.
- Ability to work with office equipment and ability to use multiple types of software programs, social media, phone, fax etc.
- Provide excellent customer care.
- Answer phones, emails and respond to client needs.
- Maintain and update client records in our practice management software.
- Assist with patient care, when needed.
- Help in maintaining the cleanliness of the hospital.
- Other duties, as required.

Job Requirements

As our ideal candidate, you will:





- Be comfortable handling animals.
- Have excellent communication skills.
- Have the ability to learn medical terminology.
- Be comfortable working under pressure, while keeping calm.
- Have a good sense of judgment.
- Be proactive and take initiatives to work effectively without supervision.
- Be able to prioritize your workload.
- Be flexible to work some evenings/weekends.
- Have the ability to work as a team or independently

Job Type: Full-time

Pay: $17.00-$18.00 per hour

Benefits:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Work Location: In person

📌 Client Care Specialist (Canada)
🏢 Petfocus Westwood Hills Veterinary Hospital
📍 Canada