What is the opportunity? Leads a team in meeting firm operational targets while providing support for USD settlements initiating from Fixed Income, Equity and Central Funding business lines. Work efforts are focused against overall effectiveness of the team i.e.: Talent Management, client service levels, process fulfillment, and unit operations. Responsible to lead and develop staff product knowledge against the functions of the department, while ensuring adherence to operational risk issues.
What will you do? Responsible for overall team results as measured through established Service Partner Agreements, Employee Opinion Surveys, and various other formal and informal conduits.
Develops and monitors service quality, dealing with Service Partner/Client service issues in a professional manner
Uses effective communication skills to ensure employees are well informed relative to goals, objectives and achievements
Acts as an advisor to the department/function and fills in coverage caps when required
Builds and leverages relationships with Business Partners/Service Providers
Proactively assess obstacles and identifies opportunities to improve overall team performance
Actively engages in testing and verification of routine system upgrades, BCP processes, and regulatory initiatives
Ensures adherence of operations risk policies as outlined in policies, procedures, standards and guidelines instructions and ensures processes and controls are in place to minimize operations risk
Ensures People, and Process decisions are made within framework of COO Group Management delegations
Responsible for ensuring input, suggestions,



and recommendations on an array of topics are made to senior levels within COO Group and Capital Markets including, but not limited to, people, process, and technology considerations
What do you need to succeed? Must have’s:
Post-secondary education or equivalent
FINRA Series 99
RBC Learning Mandated Courses
Ability to manage people and processes
Strong communication skills
Ability to follow appropriate escalation channels when necessary
Ability to work independently and to solve problems using knowledge and experience
Understanding of the various functions within the department, the procedures and processes, and the risks that need to be monitored
Strong computer skills
Strong knowledge of USD securities settlements and clearing depositories
Solid knowledge of internal trading, operations, and accounting systems
Nice to have’s:
Securities Settlement and Clearance Experience
Operational Risk Awareness
What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits,



competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Flexible work/life balance options
Job Skills Adaptability
Communication
Crisis Management
Decision Making
Delegating Tasks
Equity Settlements
Group Problem Solving
Interpersonal Relationship Management
Leadership
Long Term Planning
Operational Delivery
Process Improvements
Securities Settlements
Team-Building
Time Management
Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City: Toronto
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: CAPITAL MARKETS
Job Type: Regular
Pay Type: Salaried
Posted Date: 2026-07-30
Application Deadline: 2026-08-06
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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📌 Associate Director, US Securities Settlements (Ontario)
🏢 Socket.dev
📍 Ontario