Step into a leadership role as an Operations Supervisor at Excellent Canadian Entertainment. Oversee Cage, Slots, and Guest Services while enhancing team productivity and guest experiences.

In this essential position, you will guide staff and operations under the Manager of the Operations Department. Your responsibilities include training and developing team members, analyzing productivity, and ensuring compliance with all policies. You will play a pivotal role in resolving guest issues and improving operational effectiveness during your shifts.

Key Responsibilities:
• Oversee Cage, Slots, and Guest Services departments on shift
• Provide leadership, guidance, and mentoring to staff
• Analyze team productivity and implement improvements




• Address guest concerns and ensure satisfaction
• Ensure department compliance with legislation and AGCO

Requirements:
• Minimum 2 years in gaming/casino management
• Proven leadership and team development skills
• Proficiency in MS Office applications
• SmartServe Certificate and AGCO registration required
• Bilingual communication in French is an asset

Drive team performance while delivering exceptional guest experiences at Great Canadian Entertainment.
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📌 Operations Supervisor at Great Canadian (Ontario)
🏢 Great Canadian Entertainment
📍 Ontario