Lead transformational change at Service Alberta as the Director of Tribunal Modernization in Edmonton. Focus on enhancing administrative services through effective integration and innovation.

As a senior leader, you will oversee a multi-year modernization agenda aimed at improving accessibility, fairness, and operational efficiency within administrative tribunals. This full-time role requires strategic direction and cooperative leadership to develop integrated policies and technology solutions. Your efforts will build confidence in administrative justice while advancing public-sector priorities through data-driven decisions.

Key Responsibilities:
• Provide strategic oversight for tribunal modernization initiatives
• Drive process redesign and service enhancements




• Establish governance and performance metrics for success
• Collaborate with legal and technology experts
• Lead stakeholder engagement and change management efforts

Requirements:
• University degree in a relevant field
• Minimum six years of senior leadership experience
• Demonstrated success in leading complex change
• Experience fostering innovation and improvement
• Strong communication and negotiation skills

Shape a modern tribunal service model that emphasizes client-centered, digitally enabled outcomes.
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📌 Director of Tribunal Modernization Edmonton (Alberta)
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📍 Alberta