Career Opportunities: Intermediate Accident Benefit Adjuster (8152) Requisition ID 8152 -Posted 06/25/2026 - Accident Benefit-Bodily Injury - Insurance Operations - THORNHILL - Insurance - CAA Club Group - Mid-Career - 0 - 10% - Full Time - Job Location (country) (1) - Job Location (region) (1)
For over 50 years,our Property and Casualty insurance Company, CAA Insurance,has provided dependable and trustworthy service to protect Canadians and what matters to them.CAA Insurance Company offers a agile professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.
Who we are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program
Continuous learning through our robust corporate curriculum and education reimbursement program
Incredible rewards, travel incentives, and product and service discounts
Pay-for-performance and best-in-class recognition programs
Competitive benefits that include a defined contribution plan, personal spending account, and so much more
Join our growing team where everyone belongs!
What You Will Do Handle MIG and non-MIG files up to the point of CAT
Responsible for investigation, evaluation, negotiation and settlement and administration of all accident benefit claims through detailed and thorough investigation, needs analysis, entitlement to benefits, facilitation of coverage and delivery of superior customer service




Effectively guide and assist the insured through the claim process, in order to achieve service excellence and successful file resolution
This role does not have an ADR component, although, there is opportunity to be part of mediations, arbitrations and discoveries as learning opportunities
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
What You Have Minimum of 2-3 years Accident Benefit claims handling experience
Through knowledge of the legislation that governs these benefits (SABS)
Excellent customer service and interpersonal skills
Exceptional communication skills both written and oral
Strong organizational and time management skills coupled with strong decision-making skills
Post- secondary education in a related field, and/or working towards CIP designation would be preferred
Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
Please note that we may use AI tools to help us through the recruitment process.
Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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📌 Accident Benefit Adjuster (Ontario)
🏢 CAA Club Group
📍 Ontario