Location: Ottawa, ON (on-site)
Language: English, strong written and verbal communication skills
Background Check Requirement: Criminal Record Check and employment references required
About the Prospect Are you a hands-on professional who takes pride in delivering exceptional customer service and quality workmanship? We are recruiting for a Warranty Technician to join a well-established residential home builder in Ottawa. In this role, you will play an important part in ensuring homeowners have a positive experience by resolving warranty-related concerns with professionalism, attention to detail, and care.
Working closely with the Site Superintendent, you will support homeowners through both pre-occupancy and post-possession warranty service. This is an excellent opportunity for someone with a carpentry or handyman background who enjoys problem-solving, working independently, and building strong relationships while making a meaningful impact on the customer experience.
Whats In It for You Join an organization that values craftsmanship, collaboration, and continuous improvement. You'll enjoy a reliable, long-term opportunity with a supportive team, competitive compensation, and benefits designed to support your well-being and professional growth.
Competitive salary of $60,000 to $70,000, with flexibility for the right candidate
Three weeks of paid time off
Comprehensive health and dental benefits
Monthly mileage and gas reimbursement
Weekly tool allowance of $50, paid biweekly
Your Responsibilities You'll respond to homeowner warranty concerns before and after occupancy with professionalism and care




You'll complete minor repairs, including drywall patching, painting, and general carpentry work
You'll perform visual inspections to assess warranty-related deficiencies and recommend appropriate solutions
You'll coordinate additional repairs with trade partners when specialized work is required
You'll maintain accurate records while ensuring work is completed safely, efficiently, and to a high standard
You'll participate in the on-call rotation approximately once every five to six weeks
Skills and Qualifications 3+ years of residential construction experience
Experience in carpentry, handyman services, or residential finishing repairs
Familiarity with the Tarion Warranty Program
Own tools required
Strong organizational skills with excellent attention to detail
Ability to work independently while delivering outstanding customer service
Valid driver's licence required
Note from the Hiring Manager "We're looking for someone who takes pride in their workmanship and enjoys helping homeowners. If you're dependable, solution-oriented, and like working independently while being part of a supportive team, we'd love to meet you."
All qualified applicants will receive fair consideration for employment.
We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities.
If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.

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📌 Warranty Technician (Quebec City)
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