Intermediate System Administrator(Information Technology)

As a Systems Administrator at Paladin, you’ll partner closely with our Senior Systems Administrator to design, implement, and support enterprise infrastructure across Canada and the United States. You’ll play a hands-on role in maintaining high-performing, secure systems while acting as a key escalation point for complex technical issues.

This is a dynamic prospect for a proactive professional who thrives in a fast-paced environment and enjoys working across cloud, infrastructure, and security domains.

What You’ll Do
Infrastructure & Operations

Support the design, deployment, and operation of enterprise systems and infrastructure

Monitor and maintain systems health, performance, and availability across multiple environments

Implement system upgrades, patches, and infrastructure improvements

Manage and execute backup and recovery processes

Act as the primary escalation point for Tier 2/3 support issues

Partner with the Service Desk to troubleshoot hardware, software, and network issues

Track and manage incidents using a ticketing system

Security & Compliance

Apply security best practices across all systems and deployments

Investigate cybersecurity alerts and respond to incidents

Support Zero Trust architecture principles and implementation

Leverage scripting and automation to improve efficiency and reliability

Maintain documentation, user guides, and training materials

Stay current with emerging technologies and recommend improvements

Communicate system changes, maintenance windows,



and impacts to stakeholders

Collaborate with internal teams and external vendors as needed

What You Bring:
Experience & Education

3+ years of experience in systems administration or IT operations

Bachelor’s degree in computer science or equivalent certification and experience.

Technical Skills
Strong experience with:

Windows 10/11

Microsoft 365 with a high focus on Teams phone

Veeam Backup solutions

Familiarity with:

SQL Server administration

Configuration management tools (e.g., SCCM / Endpoint Manager)

Five9 phone system

Solid understanding of:

Scripting and automation (PowerShell preferred)

Zero Trust security models

Certifications (Nice to Have)

Microsoft (MCSA or role-based certifications)

Nutanix Certified Associate (NCA)

CompTIA A+ / Network+

Soft Skills

Strong analytical and problem-solving abilities

Excellent communication and customer service skills

Self-motivated with a continuous learning mindset

Participation in an on-call rotation is required

Occasional flexible hours may be necessary to support business needs across regions

Why Join Paladin?





Work with modern infrastructure across hybrid and multi-cloud environments

Be part of a collaborative, forward-thinking IT team

Opportunity to grow your skills in automation, cloud, and security

Education Requirements (All)
College/University Education

Additional Information / Benefits
Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Educational Assistance

This is a Full-Time position Monday to Friday 9AM - 530PM with occasional overtime if required .

Relocation is not provided and travel is not required

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📌 Intermediate System Administrator (Ontario)
🏢 Paladin Security
📍 Ontario