Director of Operations Belleville, ON
Full-time
On-site (with some flexibility for remote)
Milestone Bath™ Products is a fast-growing manufacturer of premium bath remodel solutions, serving dealers and contractors across North America.
The growth has created an opportunity for an experienced hands-on leader to help shape the future of the company at this critical stage of growth. The successful candidate will work closely with the Owner and will become the company's senior leader on-site.
Key Responsibilities Strategic Leadership Translate the company's vision and strategic goals into actionable business plans for all departments
Contribute to the long-term strategic planning and direction of the company
Oversee and evaluate the activities and operations of all key departments including production, warehouse, marketing and customer service
Operational Excellence & Efficiency Oversee production planning and scheduling in a light manufacturing environment to ensure efficient output and timely delivery
Identify and implement process improvements across operations and customer service
Manage inventory, materials, and purchasing to maintain optimal stock levels
Ensure compliance with health and safety standards
Team Leadership Lead, mentor and develop a high-performing team across all departments
Foster a collaborative, innovative and results-driven work environment




Participate in hiring, performance management, and team development in conjunction with the Owner
Marketing & Dealer Engagement Provide oversight and leadership on core marketing and dealer engagement initiatives
Implement initiatives to improve dealer onboarding, communication, and overall customer experience
Support development of sales and marketing tools, resources, and processes
Collaborate with Ownership on initiatives to strengthen dealer relationships and drive growth
What we're looking for This key leadership role demands a strategic thinker with the proven ability to lead diverse teams, optimize processes and drive growth. We're looking for someone who:
Has successfully managed people and knows how to hold a team accountable without creating unnecessary conflict
Is entrepreneurial, practical and hands-on
Is comfortable in a small business setting
Is able to build trust with long-term employees
Can use business systems and is adept with technology
Why join Milestone Bath™ Products? Base Salary: $90,000 – $120,000
Performance Bonus: Up to 20% based on business performance
Location: Belleville, ON (primarily on-site)
Some flexibility for remote work (up to ~25%)
Occasional travel (tradeshows, customer visits, U.S. operations)

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📌 Director of Operations (Ontario)
🏢 Milestone Bath Products
📍 Ontario