Company: Finning Canada

Number of Openings: 1

Worker Type: Permanent

Position Overview: Location: Tumbler Ridge, BC Schedule: 14 days on / 14 days off rotation

Are you a parts professional who enjoys a fast-paced environment and takes pride in providing exceptional customer service? We are looking for a Parts Technician to join our team in Tumbler Ridge, BC. In this role, you will support customers, technicians, and operations teams by ensuring the right parts are available when needed, helping keep equipment operating safely and efficiently.

This position offers the opportunity to work with a highly respected industry leader while maintaining a excellent work-life balance through a 14x14 rotational schedule.

Please note: Candidate selection will be conducted in accordance with the terms of the applicable Collective Agreement.

Please note that any future schedule or shift changes will be administered in accordance with the applicable Collective Agreement.

Job Description
What You'll Do

Assisting customers and internal teams with parts inquiries and sales

Providing front-counter and shop parts support

Processing customer orders, returns, credits, and core inspections

Sourcing and ordering new and used parts

Maintaining inventory accuracy and inventory control processes

Picking, packing, labeling, and preparing parts orders for shipment

Receiving, sorting, and stocking incoming inventory

Building and maintaining strong customer relationships

Managing backordered parts and communicating updates to stakeholders

Procuring both OEM and non-OEM parts as required

Supporting special projects and continuous improvement initiatives

Participating in customer service and quality programs

Assisting with warehouse operations as needed

Building hydraulic hoses and supporting related parts activities

What We're Looking For

Journeyperson Parts Technician certification (preferred)

Experience in a parts,



warehouse, customer service, retail parts, industrial parts, or front-counter environment

Strong organizational and multitasking skills with attention to detail

Excellent communication and relationship-building abilities

A positive attitude and commitment to customer service excellence

Ability to work independently and as part of a team

Comfortable working in a dynamic, fast-paced environment

Strong computer skills and experience using inventory or business systems

Ability to handle challenging situations in a professional manner

Assets That Will Help You Succeed

Experience working with heavy equipment, mining equipment, construction equipment or industrial products

Knowledge of Caterpillar equipment and components

Previous shop parts or warehousing experience

Experience working in mining, construction, heavy equipment, or industrial environments

Familiarity with inventory management, ERP, or parts management software

Why Join Us?

Competitive unionized compensation and benefits package

Consistent 14 days on / 14 days off schedule

Opportunity to work in the mining and heavy equipment industry

Supportive team environment

Ongoing training and development opportunities

Work with industry-leading products and equipment

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities.

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📌 Parts Journeyperson - Tumbler (British Columbia)
🏢 Finning
📍 British Columbia