Accord is seeking a Senior Enterprise Customer Success Manager to own the full lifecycle for our most strategic accounts, including onboarding, implementation, adoption, expansion and renewal. You will partner with CROs, VPs of Sales, RevOps and Sales Enablement to drive measurable outcomes and build scalable processes.
Based in a hybrid role with Toronto or San Francisco hubs, you will manage 8-12 week transformations, 10-15 enterprise accounts with 35-50 stakeholders, and influence product