Join Tigercat Industries as a Product Support Representative, primarily covering Alberta, Saskatchewan, and Manitoba. This role provides hands-on technical support to troubleshoot and minimize equipment downtime.

Tigercat Industries is seeking a motivated individual for the Product Support Representative role. You will deliver in-depth technical assistance, collaborate with technicians, and conduct root cause analysis on equipment failures. This on-site, travel-intensive position requires close communication with dealers and service teams to enhance customer satisfaction.

Key Responsibilities:
• Provide on-site technical support to dealer technicians
• Conduct in-depth root cause analysis of equipment failures
• Collaborate with service managers and engineering teams




• Support new machine deliveries and customer onboarding
• Gather and analyze customer feedback for product improvements

Requirements:
• Advanced technical expertise in hydraulics and diesel systems
• Robust troubleshooting and problem-solving abilities
• Post-secondary education in a relevant field
• Excellent communication and interpersonal skills
• Ability to travel extensively within assigned regions

Bring your technical insights and passion for forestry to support Tigercat Industries in achieving exceptional customer service.
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📌 Product Support Representative for Tigercat (Alberta)
🏢 Tigercat Industries
📍 Alberta