Become a Senior Operations Manager with CGS, leading the training operations for plasma collection. This fully remote role drives collaborative technical training excellence.

As part of your responsibilities in this full-time permanent position, you will oversee training logistics, manage a diverse team, and ensure effective communication with client stakeholders. Your extensive experience in training delivery operations will help shape the success of the program. Continuous improvement and process excellence are critical focuses of this role.

Key Responsibilities:
• Manage scheduling and resource allocation for training
• Supervise a team of instructional and administrative staff
• Identify and address risks impacting technical training




• Develop and maintain compliant training documents
• Generate and analyze KPI reports for program assessment

Requirements:
• Bachelor's in Business Administration or a related field
• 15+ years of relevant operational experience
• High proficiency in LMS and Microsoft applications
• Robust understanding of instructional design
• Excellent leadership and analytical abilities

Utilize your leadership skills to enhance CGS's training initiatives and achieve operational goals.
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📌 Senior Operations Manager - Remote Role (New Brunswick)
🏢 CGS Immersive
📍 New Brunswick