Take on a pivotal role as a CyberArk Operations Analyst with Manuvie, managing day-to-day CyberArk services and privileged access operations in a hybrid work setting. Support incident management and service delivery while ensuring compliance with SLAs.

Manuvie is seeking an experienced CyberArk Operations Analyst to join the Privileged Access Services Operations team. With 2-5 years in cybersecurity operations, you will manage incidents and requests, support troubleshooting, and document all actions accurately. Showcasing strong communication skills, you will collaborate with both operational teams and stakeholders to enhance service quality and user experience.

Key Responsibilities:
• Provide daily operational support for CyberArk services




• Manage incidents and service requests per SLA
• Monitor service health of privileged accounts
• Document all support actions accurately
• Collaborate on complex technical issues

Requirements:
• 2-5 years in cybersecurity operations
• Hands-on experience with CyberArk solutions
• Familiar with ServiceNow or similar ticketing tools
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills

Elevate your career in cybersecurity while enhancing user experiences and service standards with Manuvie.
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📌 CyberArk Operations Analyst Hybrid Role (Ontario)
🏢 Société Financière Manuvie
📍 Ontario