Indigo in Canada is seeking a Customer Experience Leader to oversee all customer programs and drive a high-performance, service-driven environment across stores and online channels. You will coach teams, ensure the Indigo Experience and READ model are consistently applied, and lead initiatives such as Plum loyalty and author events to boost engagement and sales.
The role requires 1–3 years of leadership in retail, strong communication, and the ability to work flexible schedule, including weekends;