Lead a dynamic team as Service Manager with Premier Equipment in Ontario. Deliver top-notch customer service while ensuring efficiency in operations within the John Deere setting.

Premier Equipment is seeking a Service Manager to oversee team dynamics and foster a customer-focused environment. You’ll lead and develop technicians and service advisors, enhance service operations, and drive success through clear performance metrics. Your role encompasses workflow optimization, customer satisfaction, and a team-oriented approach across departments.

Key Responsibilities:
• Recruit and coach technicians to enhance team performance
• Ensure customers are well-informed throughout the service process
• Set and achieve service KPIs for efficiency and satisfaction




• Optimize shop scheduling and operations to minimize downtime
• Collaborate with Parts and Sales for a seamless service experience

Requirements:
• Proven leadership experience with a team of 6+ service professionals
• Strong understanding of labor management and shop flow
• Customer-focused with experience in high-pressure environments
• Integrity-driven with a commitment to team trust
• Knowledge of John Deere or heavy equipment service advantageous

Drive operational excellence and exceptional service as the Service Manager at Premier Equipment.
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📌 Service Manager at Premier Equipment (Ontario)
🏢 Premier Equipment
📍 Ontario